My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Brittany Crotser

Non-Licensed Staff

Heston Mays

Sales Specialist - All Lines

My name is Heston Mays and I have been working with the Agency since March of 2015. I enjoy meeting new people and getting to know the community where I work and live. It has been an exciting experience so far and I'm looking forward to where it takes me. I was born and raised in Belle Rive, IL where I grew up with 9 other siblings. On the farm I learned to brake and shoe horses, trades that I continue to do today when I'm not at the office. I now live in the same area with my wife, Katarina. We enjoy camping, riding horses, taking the motorcycle out and just being together.

a woman smiling for the camera

Leah Feller

Customer Service Representative

I've had many different titles here at my Dad's agency, I started out as customer service, then I got licensed to sell Home and Auto Insurance and worked sales/customer service. I managed our Benton office for several years. I've worked for my dad off and on since I was 18yrs old. I have 3 kids of my own and have been happily married for going on 8yrs. And currently I manage all of our office marketing.

Samuel Feller

Sales Specialist - All Lines

I moved here from Kentucky in 2016 after marring my wife Leah. I started working in the office in April of 2017. Since then, my wife and I have had 3 beautiful children. In my free time I also enjoy spending time with family, and friends.

Thea Saylor

Sales Specialist - Personal Lines

I starting work for Darrel in January of 2018. This is my first experience working in an office but so far I am loving it. I grew up with a big family and enjoy being outside.

a man smiling for the camera

Cole Mosby

Customer Service Representative

I just started at the agency March of 2023. After working construction for the last couple of years I thought it was time to try something else. Outside of work I enjoy to hunting, fishing, and riding horses. I also travel most weekends competing in rodeos across the country. I hope to make this a job that lasts for a long time!

Heston Mays

Sales Specialist - All Lines

My name is Heston Mays and I have been working with the Agency since March of 2015. I enjoy meeting new people and getting to know the community where I work and live. It has been an exciting experience so far and I'm looking forward to where it takes me. I was born and raised in Belle Rive, IL where I grew up with 9 other siblings. On the farm I learned to brake and shoe horses, trades that I continue to do today when I'm not at the office. I now live in the same area with my wife, Katarina. We enjoy camping, riding horses, taking the motorcycle out and just being together.

No Photo Available

Lennie Shelton

Customer Service Representative

Lorri Williford

Customer Service Representative